Plastics for Africa – Returns & Exchanges Policy

At Plastics for Africa, we are committed to customer satisfaction. Please review our clear and simple returns and

exchanges policy below.

Return window: Returns accepted within 15 days of delivery or collection.
Condition: Items must be new, unused, and in original packaging with all parts, manuals, and accessories.
Restocking fee: None – returns are free of restocking charges.
Return cost: Customers are responsible for return delivery costs (except for defective/incorrect items).
Refunds: Processed within 7 business days via EFT or store credit (no cash refunds).
Invoice required: The original invoice must be included.
Right of refusal: Returns may be refused if items do not meet the above conditions.

Exchange window: Exchanges accepted within 15 days of delivery or collection.
Eligibility: Products must be new, unused, and in original packaging.
Costs: Customers are responsible for delivery costs on exchanges.
Invoice required: The original invoice must be included.
Right of refusal: Exchanges may be refused if items do not meet the above conditions.

Made-to-order or minimum order quantity products are not eligible for return or exchange.