PRIVACY POLICY
Plastics For Africa – Privacy Policy
Effective Date: 8 July 2026
Privacy Policy
Plastics For Africa (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, submit an enquiry, request a quotation, or purchase products from us.
We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
Name and surname
Email address
Telephone number
Billing and delivery addresses
Company name (where applicable)
Order and Account Information
Customer account details
Order history
Product enquiries and quote requests
Customer preferences relating to your account
Payment Information
Payments are securely processed by authorised third-party payment providers. Plastics For Africa does not store your payment card details.
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser and device information
Operating system
Pages visited
Referral source
Website usage information
Cookies and similar technologies
Please refer to our Cookie Policy for more information about our use of cookies.
2. How We Use Your Information
We use your personal information to:
Process and fulfil orders
Respond to enquiries and quotation requests
Manage your customer account
Deliver products and services
Communicate with you regarding orders or enquiries
Improve our website, products, and customer experience
Analyse website usage and performance
Measure the effectiveness of our marketing campaigns
Protect our website against fraud, abuse, and security threats
Comply with legal and regulatory obligations
Where required by law, we will obtain your consent before processing your information for marketing or analytics purposes.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information where necessary with trusted service providers, including:
Payment service providers
Courier and delivery companies
Website hosting providers
Website security providers
Website analytics and marketing providers
Information technology service providers
We may also disclose information where required by law, court order, or a lawful request from a regulatory authority.
4. International Processing
Some of the service providers we use, including certain website analytics, security, and marketing services, may process information outside South Africa.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.
5. Cookies and Website Technologies
Our website uses cookies and similar technologies to:
Operate essential website functions
Maintain shopping cart and customer sessions
Improve website performance
Understand how visitors use our website
Measure advertising and marketing performance
Further information is available in our Cookie Policy.
6. Protecting Your Information
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
While we take appropriate security measures, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Your Rights
Subject to POPIA and applicable law, you may request to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request the deletion of personal information where applicable
Withdraw consent where processing is based on consent
Object to certain processing of your personal information
Lodge a complaint with the Information Regulator of South Africa
We will consider and respond to requests in accordance with applicable legal requirements.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes, enforce our agreements, or where otherwise required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations, or business operations. The latest version will always be published on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Plastics For Africa
Email: [email protected]
Telephone: 021 551 5790
Website: https://plasticsforafrica.com
